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‎02-03-2020 02:21 PM - edited ‎02-03-2020 02:22 PM

HP Recommended

I just purchased a used F4180 Deskjet All-in-One printer off of Ebay. I installed HP Solutions softwarre and driver. The printer I'm replacing uses the same ink cartridges so I installed both in the 4180. The printer prints fine in just black, but there are many white lines with any color printing.

 

I installed 3 different color ink cartridges just in case the cartridge was old. I have gone through the alignment procedure multiple times. The screen states the cartridge was successfully aligned but color printing is horrible. I tried a making a color copy and it was also very bad. Not sure what to try next.

1 REPLY 1

‎02-06-2020 08:23 AM

HP Recommended

@paulm9

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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