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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Deskjet Ink Advantge 4645 printer prints balnk miscroft w...

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07-10-2019 07:29 AM
My printer is printing blank pages 0f word or excel files, whereas the photos are pictures printing is ok. I noticed this problem after color ink cartridge replacement; before that it was printing fine. I tried every thing including reset, hard reset, removing and reinstalling the printer but all in vain. Appreciate if some body can help.
Solved! Go to Solution.
Accepted Solutions
07-12-2019 12:46 PM
Hi! @MianAsif,
Are you able to make a copy from the printer?
Check the print settings for your print job in Windows.
-
In the software application you are trying to print from, click File, and then click Print.
The Print window opens.
-
Open the Properties dialog box.
Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
-
Depending on your print job, you might consider modifying the following settings:
-
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
-
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
-
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
-
Black and White: If you want to print in black and white only, select the grayscale option.
-
-
After selecting the print settings, click OK to apply the settings, and then click Print.
If you are able to make a copy from the printer, try uninstalling the printer software from the root level on the PC and install the full feature printer software. (Windows PC Only)
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the full feature printer software using this link. Click Here
Refer this article to know more information about printer printing blank pages. Click Here
Let me know if this helps!
Have a beautiful day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
07-12-2019 12:46 PM
Hi! @MianAsif,
Are you able to make a copy from the printer?
Check the print settings for your print job in Windows.
-
In the software application you are trying to print from, click File, and then click Print.
The Print window opens.
-
Open the Properties dialog box.
Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
-
Depending on your print job, you might consider modifying the following settings:
-
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
-
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
-
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
-
Black and White: If you want to print in black and white only, select the grayscale option.
-
-
After selecting the print settings, click OK to apply the settings, and then click Print.
If you are able to make a copy from the printer, try uninstalling the printer software from the root level on the PC and install the full feature printer software. (Windows PC Only)
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the full feature printer software using this link. Click Here
Refer this article to know more information about printer printing blank pages. Click Here
Let me know if this helps!
Have a beautiful day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
07-13-2019 10:12 AM
I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution!
Take care now and do have a great week ahead.
:)Cheers:)
Raj1788
I am an HP Employee