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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Deskjet 4155
Android 9.0 Pie

print light + info light + orange light (closest to power button) + power button blinking constantly with all items on the display panel (not a touchscreen) flashing.

 

WTH. I have unplugged power cord, there is no paper jam, it will not let me reset the printer in order to hook up to new router after moving. Literally used this twice and I am about to throw it out a window. Please for the love of the earth help me out!

When logging into app on mobile or Chromebook the "please be patient" wheel continues to spin indefinitely. I bought a direct cord but does not help.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Sorry to hear about the bad experience.  Can you try to do a Firmware update?

 

This resource will show you how:

https://youtu.be/1s5syZ5zJ8U

 

These other resources will be useful as well:

https://www.youtube.com/watch?v=JDbEnLKLCqM&t=233s

https://www.youtube.com/watch?v=kRzEcKkwQlc&t=3s

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps to resolve the issues.

I am an HP Employee. Although I am speaking for myself and not for HP.
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