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‎02-25-2020 02:03 AM

HP Recommended
Product: HP ENVY 4502
Operating System: macOS 10.14 Mojave

What is the purpose of the HP Device Monitor application, and is it still needed in Mac OS X 10.14?

 

Thanks in advance for any replies.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2020 07:09 AM

HP Recommended

Thanks for the response, Asmita.

 

I surmised that the s/w was no longer needed, so I used Terminal to remove it with no ill effects.

 

Thanks again for the response -- I appreciate it!

 

Willie

View solution in original post

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3 REPLIES 3

‎02-28-2020 03:24 AM

HP Recommended

Hi @Willie15

 

Welcome to the HP Support Community. I'd be happy to assist you with the "HP Device Monitor" application. 

 

You don't need "HP Device Monitor" application, this is an outdated software. 

 

Uninstall the "HP Device Monitor" application using these steps - HP Printers - Uninstalling HP Printer Software (Mac)

 

When you install the full feature printer software on your Mac computer from the HP website, HP Utility current software) installs automatically and should be available. 
 

Download and install the driver from this link.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎02-28-2020 07:09 AM

HP Recommended

Thanks for the response, Asmita.

 

I surmised that the s/w was no longer needed, so I used Terminal to remove it with no ill effects.

 

Thanks again for the response -- I appreciate it!

 

Willie

Was this reply helpful? Yes No

‎02-28-2020 07:30 AM

HP Recommended

@Willie15

 

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

Asmita
I am an HP Employee

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