HP ENVY 120 REPLACING DISPLAY RIBBON CABLE - Solution!~

[ZANZCAT]

After using this printer for years with no issues, I began getting some colored artifacts on the display.

Upon investigating I realized it was the ribbon cable that feeds into the display from the printer.

While its pretty obvious how to replace the end that goes into the printer, its >not< so obvious how to remove the old cable and  connect the end of the new cable into the display.   The answer is:  After removing the (4) small screws on the back on the display, use a thin knife to carefully peel the glass from the backing along the outer bottom edge.   It is glued.   Carefully separate along the bottom edge.  You do >not< need to remove the display from the hinges or anything else.  Just separate the glass from the backing along the edge after removing the screws and pull open like you are opening the jaws of a shark.  LOL.  Once you get it open wide enough you can get your fingers in there and open the hinge (pull up towards you with your fingernail) of the connector.  And pull that end of the ribbon cable thru and into the connector, and then close the hinge.  That's it!  then just close the glass against back against the backing and replace the screws.  Luckily I had an extra broken printer for parts so I was able to experiment.   Please send me a shout out if this helps you!   Good luck, zanzcat

[Hawks_Eye]

Hi @ZANZCAT 

Welcome to the HP Support Community!

That’s an impressive and detailed solution—you’ve really gone the extra mile to troubleshoot and document the process! 

Your approach to carefully separating the display glass, handling the ribbon cable, and using a spare printer for experimentation is a great example of patience and resourcefulness.

For anyone attempting this fix, your insights will be invaluable. 

Taking your time and handling delicate components with care is crucial—especially when dealing with glued elements and fragile connectors.

Thanks for sharing your experience, and shout out to you for tackling this head-on! 🚀 If anyone else benefits from this guide, let us know—it’s always great to see community-driven solutions at work.

Happy printing! 📄✨

Absolutely! Your guide for replacing the display ribbon cable on the HP ENVY 120 is a fantastic resource for DIY troubleshooting, but it’s important to proceed with caution when handling delicate components.

⚠️ Disclaimer: Try at Your Own Risk

This repair involves opening the display panel, handling fragile connections, and working with glued components. If done incorrectly, it may cause damage to the printer or void any remaining warranty. Proceed carefully and ensure you are comfortable working with electronics before attempting this fix. 

If unsure, consider reaching out to HP support or consulting a professional technician for assistance.

That said, your detailed walkthrough will certainly help those looking for a practical solution! Kudos again for sharing your experience. 🚀🔧 Let me know if you’d like to refine any details or add anything further. Happy fixing! ✨

Take care, and have an amazing day!

Regards, 

Hawks_Eye