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Microsoft Windows 10 (64-bit)

Everything works fine except it won’t scan or copy 

1 REPLY 1
HP Recommended

Hello, 

 

Let us know if there is any error message displayed on the printer display or on the computer while you are scanning or making a copy ?

Below is the url that would let you know how to scan using HP SMART APP.

https://support.hp.com/in-en/product/hp-envy-4500-e-all-in-one-printer-series/5304875/model/5368518/... 

 

 

Regards,
Jabzi

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