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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP ENVY 4520 All in one series

Create an account on the HP Community to personalize your profile and ask a question
10-23-2019 03:53 PM
My HP ENVY 4520 All-In-One Series printer just ran out of warranty, I can print the scan page in color but no other document, page or photo will print in color. Thinking about just chucking the thing and getting a different printer as this is the second one to do this.
10-23-2019 08:55 PM
Delete the printer in Devices and Printers and then add it.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
10-26-2019 11:47 AM
Delete the driver at root level and retry, follow the steps below:
Open Programs and features
Select your HP Printer
Select Uninstall
Search for and open Devices and printers
In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
Open up the run command with the "Windows key + R" key combo.
Type printui.exe /s and click Ok.
Click on the "Drivers" tab
Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
Select Ok
Select Apply and Ok on the Print Server Properties windows
Close Devices and Printers
Reboot your computer
Reinstall the full driver file.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.