HP ENVY 4520 not fully printing, even alignment pages incorrect

[Gomer989]

I got a new HP 4520 printer because my old printer wasn't fully printing pages correctly. I installed the 4520 and it was having the same printing issues as the old printer. Then my PC died and I got a new PC. I was going to install the new 4520 with my new PC and noticed the alignment page won't even print correctly. There is no black and the color is incomplete. At this point I gave up and its been several months and now I am here.

[A4Apollo]

Hi! @Gomer989, Welcome to HP forums.

I understand when you print an alignment page it is printing incorrectly.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Does the issue persist when you make a copy from your printer?

Try few steps recommended below.

Turning the printer off, and then on again might resolve Alignment issues.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Aligning the ink cartridges correctly aligns the printhead with the printer. Align the printer from the printer control panel, then evaluate the results.

1. Make sure to load the input tray with plain, white paper.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

3. Touch Tools.

4. Swipe up on the display, then touch Align Printer.

   An alignment page prints.

5. Wait for the alignment page to fully eject from the printer.

      NOTE:

   Before a print job, the printer automatically extends the output tray extender. Do not push in the output tray extender until the print job is complete.

6. Lift the scanner lid.

7. Place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.

   

8. Close the scanner lid, then touch OK

   The printer aligns the ink cartridges.

9. Try to print again.

Refer this article to further troubleshoot print quality issues with your printer. Click Here

Let me know if this helps!

Have a great day ahead! 🙂

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