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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-22-2022 01:31 PM

HP Recommended

@Emily143

 

Welcome to the HP Support Community.

 

I'd love to help.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎08-22-2022 01:35 PM

HP Recommended

i have the same problem does anyone know how to solve this issue. Thanks!

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‎08-24-2022 04:16 AM

HP Recommended

@AlexSLDN

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎08-30-2022 10:37 AM

HP Recommended

I’d like to know how to reset. Would be nice to be shared for all to see. I have the envy 5020 stuck on the hp loading screen 😱😱😱😱

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‎08-30-2022 04:15 PM

HP Recommended

Hi I have the 5020 HP Envy is stuck on the loading screen need help please!

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‎08-31-2022 10:40 AM

HP Recommended

@B19dbo @AlexSLDN

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎08-31-2022 11:01 AM

HP Recommended

I haven’t received nothing

regards

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‎09-01-2022 02:10 AM

HP Recommended

Hi you didn’t message me yet. Thanks !

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‎09-05-2022 01:08 PM

HP Recommended

I have the same issue. The printer is stuck at the start up and won't even connect to the wifi. The wifi blue light is also not coming on. It was working fine for last 2 years. It says Cartridge cannot be used until printer is enrolled with HP instant plan. I am enrolled with the plan and nothing has changed. Internet, router, password everything is the same.

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‎09-10-2022 08:03 AM

HP Recommended

Good afternoon 

I have the same problem please advise solution to resolve - I’ve tried the on/off reset etc

I’ve hardly used the printer & it’s stopped working 😡

Many thanks 

P

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