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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP ENVY 5030 SETUP CARTRIDGES BYPASS
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05-03-2024 04:43 AM
Hi, I purchased a HP ENVY 5030 a while back. Took it out the box but didn't get around to setting it up. Stupidly I have lost the setup cartridges which came with the printer. I went out and purchased a new set of cartridges, installed them but I still get the message "use the setup cartridges which came with your printer"
I would really appreciate any help to bypass this message.
Thanks
Cridders
Solved! Go to Solution.
Accepted Solutions
05-03-2024 05:03 PM
Hi @CRIDDERS ,
Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Let me know if this helps.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.
05-03-2024 05:03 PM
Hi @CRIDDERS ,
Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Let me know if this helps.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.
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