HP ENVY 5055 GOES THROUGH THE MOTIONS BUT DOES NOT PRINT ANYTHING!!!!!!!!!

[2020EH]

My printer goes through the motions and sounds like it is printing but the paper comes out blank.

This is printing all types of documents photos, pdfs, word docs... anything, from a phone or a wired connection to a PC!

HELP!

[KrazyToad]

@2020EH

Welcome to HP Community

I have gone through your Post and would like to help

Do you have adequate amount of ink left in the cartridges?

Are you able to make photocopies?

Try cleaning the Printhead and let me know if that helps

1. On the printer control panel, touch the Settings icon ().

2. Touch Tools, and then touch Clean Printhead. The printer cleans the printhead, and then prints a test page.

3. Check the print quality of the test page.

   • If the print quality is good, touch Done.

   • If the print quality is not good, touch Clean Again. The printer cleans the cartridges again, and then prints another test page.

NOTE: You might need to clean the printhead several times for optimal print quality.

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.