HP ENVY 5540 won't print in color

[jlfmullin]

It stopped working again.  Take 2.

[Kumar0307]

Hi @jlfmullin

Welcome to the HP Support Community. I understand you are not able to print in color from your Win 10 PC. I'd be happy to assist you. 

Have you tried connecting a USB cable and try printing in color to check if the issue persists?

This seems like an issue with the printer driver on Win 10 OS with the latest updates. Let us try these steps:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

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Have a great day!