HP ENVY 5660 poor print quality

[cwix09]

I am having the same issue as this post:
https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-ENVY-5660-poor-print-qua...

However the solution was private messaged to the original poster. 

Any ideas?

[Gaya1239]

Hi @cwix09,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand It sounds like there might be a system or application setting causing these notification sounds even when notifications are seemingly turned off. 

Here are some steps you can take to troubleshoot and potentially resolve the issue:

Check System Sounds Settings:

• Go to Settings > System > Sound.
• Ensure that "Play sound when a notification arrives" is turned off.
• Check other sound settings to ensure nothing is set to make sounds during standby.

Check Notification Settings:

• Go to Settings > System > Notifications & actions.
• Review the settings for each app and ensure notifications are turned off, especially for any apps that you suspect might be causing the issue.

Check Background Apps:

• Go to Settings > Privacy > Background apps.
• Review the list of apps allowed to run in the background and disable any that aren't necessary.

Update Drivers:

• Make sure all your drivers are up to date, especially audio and system drivers. You can do this through Device Manager or by visiting the HP website. Software and Drivers for HP ENVY 5660 e-All-in-One Printer series

Check for Software Updates:

• Ensure Windows and all your applications are up to date. Sometimes bugs causing such issues are fixed in software updates.

Third-Party Software:

• If you have recently installed any third-party software, especially ones related to system optimization or customization, try uninstalling them temporarily to see if the issue persists.

Run Troubleshooters:

• Windows has built-in troubleshooters that can help identify and fix various issues. Go to Settings > Update & Security > Troubleshoot, and run the troubleshooters related to sound/audio and notifications.

Reset Windows Notifications:

• Go to Settings > System > Notifications & actions.
• Scroll down and click on "Reset" under the "Get notifications from these senders" section to reset notification settings for all apps.

Check Task Scheduler:

• There might be a task scheduled to trigger notifications. Open Task Scheduler (search for it in the Start menu), and review any tasks that might be related to notifications.

Check for Malware:

• Run a full system scan with your antivirus software to check for any malware that might be causing unwanted notifications.

Refer to this document: HP Printers - Print quality issues

HP ENVY 5660 e-All-in-One Printer series

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[cwix09]

Hi, 

I'm not sure if you are an automated robot or what but my issue has nothing to do with the sound coming from the printer and thus, your response was not helpful.

Anyone else?

[Gaya1239]

Hi @cwix09 ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[MeanWitch]

I'm experiencing the same issue with the HP ENVY 6000. I've tried various options but haven't found a solution. This printer is crucial for my business, and it's frustrating to see ink bleeding, especially when I haven't encountered this issue with other brands like Canon. Please provide a solution here instead of through private messages.