HP ENVY 6020e printer cant print documents from my MacBook Air Laptop

[GrumpyLaGp]

My HP ENVY 6020e can't print documents from my MacBook Air Laptop.

Would appreciate any help provided.

Thanks

[zoey7886]

@GrumpyLaGp, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Envy 6020e printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To print documents from your MacBook Air using the HP ENVY 6020e, please follow these troubleshooting steps:

Check Printer Connection

Ensure the Printer is On: Make sure the printer is powered on.

Network Connection: Confirm that the printer is connected to the same Wi-Fi network as your MacBook Air.

Verify Printer Setup on MacBook Air

Open System Preferences: Click on the Apple menu and select "System Preferences."

Printers & Scanners: Navigate to "Printers & Scanners" and ensure your HP ENVY 6020e is listed.

Add Printer: If the printer is not listed, click the '+' button to add the printer. Select HP ENVY 6020e from available options.

Check Printer Status

• Ensure there are no error messages or blinking lights on the printer control panel.

Update Printer Drivers

Go to HP Support: Visit the HP Support website to download and install the latest drivers for your printer.

Install Updates: Follow the prompts to install the updated software and drivers.

Check Print Settings

• Verify that settings are configured correctly for the document and paper type you intend to print.

Perform a Test Print

• Try printing a test document to see if the issue is resolved.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,