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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP ENVY 6022 All-in-One Printer

Hi, I'm getting an E3 error - printer cartridge error. Have tried removing debris by sliding the cartridge heads (there was no obstruction) and turning on and off but nothing fixes the error.  Anyone seen this before? Have advice?

thanks

3 REPLIES 3
HP Recommended

@GregProwse 

 

Welcome to the HP support community.

 

I understand that you are getting E3 error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I had tried this approach several times and it did not fix the issue

HP Recommended

@GregProwse 

 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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