HP ENVY 6400 not able to print after multiple printing of test pages.

[NotHapPY70]

I was happly printing with the the HP+ account and using the HP Instant Ink option until a month ago. It started when for each print a calibration page was printed. The bug got worse when it printed after each page a calibration page , which I needed to scan in, resulting in the print of the scanned calibration page. Having two calibration pages printed and one page I need my number of prints went up trippled.

Now the HP wants me to change the account based upon the fact that I suppose to print more pages. The last print job resulted into a full block of the printer because I "used up" the number of pages from the last moments. Ending the contract didn't work because the printer is still blocked by HP and the only thing possible is to join the Instant Ink program again. There is no online support available dealing with this issue, so I have to resort to the community to get answers. I bought a complete new set of cartridges, as I thought that it could be the cause, but it didn't work. Resetting printer and all other advices are done with out any result.
I'm almost at the point to completelmy trash the HP printer and turn to another reliable brand.

[Dragon-Fur]

@NotHapPY70 

Welcome to the HP English Community --

I am sorry it all stopped working.

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The Good

Broken is not the same thing as "cannot be fixed".

That means whatever is going on can be sorted.

I cannot fix it -- I do not (and should not) have access to your private information.

You need an HP agent -- someone in HP who can safely check your information and initiate next steps.

I can -- and have -- provided the Instant Ink Support information later in this message.

True - You cancelled your contact - that's fine -- HP+ does NOT require that you have a subscription to Instant Ink.

Instant Ink Support might want to sign you up (again) -- you do not need to do that. 

Yes, all the subscription cartridges had to be removed and replaced with a purchased set of genuine HP Ink cartridges.

AND

Instant Ink Support might be able to connect you with HP+ Support -- you might need that if you cannot get the printer connected to the Internet.

Finally,

I've notified our Moderator team of your concern. 

Should there be a followup response, look for a message here before the agent uses other methods to contact you.

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[NotHapPY70]

@Dragon-Fur Thanks for your reply. I could only continue by closing my account and after a day start the account again.
Contacting during business hours and days doesn't work for me as I work myself and are not able to resolve issues during these hours.
By restarting the INSTANT INK again and putting in my own bought set in the printer, it was released from it's locked up situation. I will not frase it in the other words although it still feels so. And by mail without any notification I got to packages of cartridges. Should I regard this as a mistake or gesture of good wil.
Although it still blinks being online and printed 5 pages without an issue, it still doesn't feel right. No garantee that it will start all over again. I'm aware that for real solutions the helpdesk should be contacted and do appriciate your links to different options you gave.