HP ENVY 6500E SERIES

[Saari]

"Unable to print. Rendering failed. Print job unable to print. Please check if the printer driver is up-to-date and configured correctly." What to do ???

[Max3Aj]

@Saari, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here's a step-by-step guide to help resolve the "Rendering failed. Print job unable to print" issue on your HP ENVY 6500e series printer with Windows 11:

Restart Devices

1. Turn off your printer and unplug it from the power source.
2. Restart your computer.
3. Plug the printer back in and turn it on.

Uninstall and Reinstall Printer Drivers

Corrupted or outdated drivers can cause rendering errors.

1. Press Windows + R, type appwiz.cpl, and press Enter.
2. Find your HP printer software, right-click, and Uninstall.
3. Go to 123.hp.com and:
   • Enter your printer model (e.g., HP ENVY 6500e).
   • Download and install the latest full-feature driver for Windows 11.

Check Printer Settings

1. Go to Settings > Devices > Printers & scanners.
2. Select your printer > Manage > Printer properties.
3. Under the Advanced tab, ensure the correct driver is selected.
4. Uncheck "Enable advanced printing features" (this can sometimes resolve rendering issues).

Use HP Smart App (Optional)

• Download the HP Smart app from the Microsoft Store.
• Add your printer and use the Diagnose & Fix feature under Settings. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support