HP ENVY PHOTO 6232 copying extremely slow since 2 weeks

[Torsten123]

My printer HP ENVY PHOTO 6232 is extremely slow when copying a DINA4 paper since 2 or 3 weeks.

I've read a lot of forum entries and in my opinion the problem is that the printer thinks I'm using photopaper. When ejecting the paper drawer and pushing it back the printer is showing "Hauptfach A4(210 x 297 mm), Fot...".

I'm German and my printer, too 😉

I think "Fot..." stands for "photo paper". But I cannot change this setting.

In software I've set the preferences to "normal paper" but the printer display still shows "Fot..." (= photo paper???).

How can I set the preferences to "normal paper"?

[Betty0610]

@Torsten123

Welcome to the HP Support Community.

Go to copy on the printer screen>Settings>

• Tray and Paper

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Torsten123]

Thank you for your answer. I solved the problem. I opened and closed the tray several times and then it was possible to get access to the "Hauptfach A4(210 x 297 mm), Fot..." menu and to switch the entry from photo paper to normal paper. After that the copy speed of the printer was good.

[Betty0610]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a nice day and stay safe!:)