HP Envy 4500 Yellow Color Not Printing and Appears Pink.

[javablues64]

Yellow is printing as pink. I have not made any changes for the printer to behave this way. Test page is fine. I already cleaned and aligned. 

[A_Gayathri]

Hi @javablues64 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Envy 4500 printer is suddenly printing yellow as pink without any changes made, there could be several reasons for this issue. 

Here are some troubleshooting steps you can try:

Check Ink Levels: Ensure that the yellow ink cartridge has enough ink. If it's running low or empty, replace it with a new one.

Clean Printhead Manually: Sometimes, automated cleaning may not be sufficient. You can try manually cleaning the printhead. Here's how:

• Remove the yellow ink cartridge from the printer.
• Dampen a lint-free cloth or paper towel with distilled water.
• Gently wipe the printhead to remove any dried ink or debris.
• Reinstall the ink cartridge and run a test print.

Check for Clogged Nozzles: Clogged nozzles can cause improper ink flow and result in color discrepancies. Most printers have a utility for cleaning the printhead nozzles. Run the printhead cleaning utility through your printer's software or control panel.

Printer Driver Update: Ensure that your printer drivers are up to date. Sometimes, outdated drivers can cause printing issues. Visit the HP website and download the latest drivers for your printer model.

Check Printer Settings: Make sure the printer settings haven't been accidentally changed. Check the color settings in your printer software or control panel to ensure they are configured correctly.

Perform a Reset: Resetting the printer to its default settings may help resolve the issue. Refer to your printer's manual or HP's website for instructions on how to perform a reset.

Refer to this document: HP ENVY 4500 e-All-in-One Printer series user manual

HP DeskJet, ENVY 3540, 4500 printers - Color or black ink not printing, other print quality issues

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[javablues64]

the notice went to spam folder, and I just saw this now. I will try this weekend.

[A_Gayathri]

HI @javablues64 ,

Thank you for your response. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!