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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-19-2015 03:25 PM

HP Recommended
Product: Envy 4500
Operating System: Microsoft Windows 10 (64-bit)

Printer is ready with no document in queue.  When I press Print, the printer doesn/t print and indicates that there is an error in the queue screen.  

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2015 06:20 PM

HP Recommended

Take a look at step#2 in this link.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

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3 REPLIES 3

‎08-19-2015 06:20 PM

HP Recommended

Take a look at step#2 in this link.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No

‎08-20-2015 01:58 PM

HP Recommended

I had no "offline" or "pause" but the printer worked today but very slow.  Hopefully, faster tomorrow.  I had installed the printer assistant and downloaded "Printer Dr for Windows 10.  Keeping fingers crossed

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‎09-29-2016 03:42 PM

HP Recommended

Whilst I could print from Web Pages, PDF's and Applications were failing with no apparent indication of print jobs being sent.  

I found that the service HPNetworkCommunicatorCom only had read access for USERS.  I selected Properties and Security and reset USERS to Full.  This immediately solved the problem for me.

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