HP Envy 4501 Error Code OX83C0000A

[Ketchgreg]

We had a power outage and now my laptop cannot find my wireless printer. I have tried unplugging it, but no luck. Any help would be greatly appreciated 

[Dragora]

Hi Ketchgreg

The error code OX83C0000A on your HP Envy 4501 printer typically indicates a communication error. Following a power outage, this could be due to multiple reasons like network issues or printer settings being reset. Here are steps you can take to resolve this issue:

1. Power Cycle Your Printer

• Disconnect the power cord from the printer while it is still on.
• Unplug the power cord from the wall outlet.
• Wait for at least 60 seconds.
• Plug the power cord back into the outlet and then reconnect it to the printer.
• Turn on the printer and see if the error persists.

2. Reset the Wireless Connection

• Press the Wireless button on your printer's control panel.
• Navigate to Settings, then Wireless Settings.
• Perform a Wireless Network Test to reconnect your printer to your network.

3. Reboot Your Router

• Unplug your router from the power source.
• Wait for about 30 seconds.
• Plug the router back in and wait for it to fully restart.
• Ensure all devices including your printer and laptop reconnect to the network.

4. Reinstall Printer Drivers

• On your computer, go to System Preferences > Printers & Scanners.
• Select your HP Envy 4501 printer and click the - button to remove it.
• Go to HP's official drivers page and download the latest drivers for the HP Envy 4501.
• Install the drivers and add your printer back to Printers & Scanners.

5. Use HP Print and Scan Doctor

• Download and install the HP Print and Scan Doctor.
• Run the tool to diagnose and resolve any printer issues.

6. Reset Printer to Factory Settings

• Open the Setup menu on your printer.
• Navigate to Printer Maintenance > Restore > Restore Defaults.
• Reconfigure your wireless settings after the reset.

If the above steps do not resolve the issue, please consider reaching out to HP support for further assistance with error code OX83C0000A.

I hope the above is helpful