HP Envy 4510 will not print in color

[JimStegink]

The hp envy 4510 will not print in color from my hP laptop.  I have un-installed and re-installed the print software and drivers multiple times.

The print quality setting in printer preferences to toggle between black and white (on and off) is not visible.

I believe it used to be.

[Kumar0307 · Accepted solution]

Hi @JimStegink

Welcome to the HP Support Community. I'd be happy to assist you.

I understand you do not have an option to print in color from your PC. Let us try these steps:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

I hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[JimStegink]

This solution worked for me!

Thank you very much

[Kumar0307]

@JimStegink

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!