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I have an HP Envy 4520 displaying an error code- 0XB86B7430. It completely locks up the printer and requires a reboot. Upon reboot it appears to be fine. Then after a short period of time (an hour or so and after a couple print jobs it returns and locks up the printer with the same error. I am fine with pitching the printer. Just wanted to see if anyone knew what this error is/was related to. Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
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Thanks for confirming, you are welcome! Thank you for choosing HP.

 

Take care have a great day ahead!

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! .


A_Gayathri
HP Support Community Administrator.

View solution in original post

3 REPLIES 3
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Hi @cwbanfield, 

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your HP Envy 4520 getting an Error Code - 0XB86B7430 


Please follow the steps listed below reset the printer.
1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.

 

 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 


A_Gayathri
HP Support Community Administrator.
HP Recommended

Many thanks for your response Gaya. It worked perfectly.

 

Kind Regards,

 

W

HP Recommended

Thanks for confirming, you are welcome! Thank you for choosing HP.

 

Take care have a great day ahead!

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! .


A_Gayathri
HP Support Community Administrator.
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