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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Although neither the Printer Software or the Firmware are likely to have been updated (recently), Windows Updates can sometimes "pull the rug out from under" the software that is installed.
Check to see if the "duplex" setting is still set to "installed":
Duplex feature installed? (Model Dependent)
Control Panel > icon view > Devices and Printers >
Right-Click Printer > Printer Properties > tab Device Settings >
Under Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK
Next, check to be sure the Media type (kind of paper) is not set to a paper type that is not supported for duplex. For example, Media type "photo paper" and "duplex" are not compatible.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
Dragon-Fur
HP Recommended
Although neither the Printer Software or the Firmware are likely to have been updated (recently), Windows Updates can sometimes "pull the rug out from under" the software that is installed.
Check to see if the "duplex" setting is still set to "installed":
Duplex feature installed? (Model Dependent)
Control Panel > icon view > Devices and Printers >
Right-Click Printer > Printer Properties > tab Device Settings >
Under Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK
Next, check to be sure the Media type (kind of paper) is not set to a paper type that is not supported for duplex. For example, Media type "photo paper" and "duplex" are not compatible.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
Dragon-Fur
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