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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-14-2020 02:52 PM

HP Recommended
Product: HP ENVY 4522
Operating System: Microsoft Windows 10 (32-bit)

Until recently, printer has been working fine. Now when attaching power cord, just get a blue screen and nothing happens when pressing on button. Any suggestions on how to reset printer in order to get set up screen to display again?

Category:
3 people had the same question
1 REPLY 1

‎09-17-2020 07:21 AM

HP Recommended

@Atlanticisle, Welcome to the HP Support Community!

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Re-insert the ink cartridges and make sure the print carriage is moving freely. Also, check for any paper jams inside the printer.

Refer to the steps from this document - Paper Jam Error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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