HP Envy 4527 printing half a page then lots of blocks of colour

[AmandaD2]

Hi, my printer is printing half a page of text and then randomly printing lots of blocks of colour.  Any idea how I rectify this please.  It’s driving me mad!

[Raj_05]

Hi @AmandaD2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing printing issues with your HP ENVY 4527 printer. There could be several reasons behind this problem. Here are some steps you can take to troubleshoot and potentially resolve the issue.

• Check for Paper Jams: Make sure there are no paper jams or obstructions in the printer. Even a small piece of paper can cause printing problems.
• Inspect Ink Cartridges: Ensure that your ink cartridges are properly installed and have sufficient ink levels. Replace any empty or low cartridges.
• Print Head Alignment: Perform a print head alignment. This can often be done through the printer's software or control panel. Proper alignment ensures that the ink is applied correctly on the paper.
• Update Printer Drivers: Make sure you have the latest drivers for your printer. Visit the HP website to download and install the most recent drivers for your specific printer model.
• Print a Test Page: Print a test page to check if the issue persists. This can help you identify whether the problem is with a specific document or if it's a general printer issue.
• Check Print Settings: Ensure that your print settings are correct. Check the page layout, paper size, and other settings to make sure they match your document and preferences.
• Restart the Printer: Turn off your printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Restart your computer as well and try printing again.
• Check for Software Conflicts: Make sure there are no conflicts with other software or applications that might be interfering with the printing process.
• Clean Print Heads: If the print heads are clogged, you may need to clean them. Refer to your printer's manual or instructions on how to clean the print heads

I hope this helps.

Take care and have a good day.

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Alden4

HP Support