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‎09-25-2022 04:36 PM

HP Recommended
Product: HP ENVY 5052 All-in-One Printer
Operating System: macOS 10.13 High Sierra

My printer will not print and finally an error code appeared and all the lights are flashing on the printer. How do I resolve this issue? The error code is OXB8D00066. Thanks in advance!

Category:
6 people had the same question
1 REPLY 1

‎09-28-2022 02:47 AM

HP Recommended

Hi @Michrome,

 

Welcome to the HP Support Community.

 

I understand that you are getting error code OXB8D00066. I'd like to help!

 

We can perform a factory default on the printer to resolve the issue. OXB8D00066 indicates a firmware issue.

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted for further assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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