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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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10-02-2023 10:51 AM
Product: HP ENVY 5070 All-in-One Printer
Operating System: macOS 12.0 Monterey
Recently, my Printer will not allow me to print unless I am using the HP Smart App. It also does not allow me to print from my mobile device or Scan. macOS Sonoma 14.0 is my operating software. Maybe it's the Driver but I am not an expert. I cannot talk to a person which I know would expedite this matter. I just want to be able to print and scan documents again, the regular way.
- Concerned Customer
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