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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-10-2019 03:39 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Bought this in January 2019.  Hooked it up to the desktop with no WiFi.  It worked beautifully.  Today the printed item is truncated.  Lines of type are half and others don't print at all.  The print test sheet has lines over lapping each other.

I uninstalled/reinstalled  it.  I also did a system restore.  

 

Hoping this will be an easy fix.

 

Thanks so much!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2019 05:31 PM

HP Recommended

Thanks for your reply.  I have since realized I had this printer (5055) confused with my home printer which I had just put in a new refill.  Because of that I did not check the level of black ink.  When the clouds cleared in my head I checked and then realized the weird printing was because the ink was very low. 

 

I have to say I've never seen that kind of printing when the ink is low.  

 

And, the next day when I used the printer it was fine.  I've ordered a new refill and will install it when this happens again. 

 

Thanks again for your reply. 

View solution in original post

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3 REPLIES 3

‎06-12-2019 04:37 PM

HP Recommended

@AnnaCr

Welcome to the HP Community

 

Could you please help me with the exact model name or the product number of the printer?

Is the copy working fine? (If available)

 

Keep me posted.

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No

‎06-12-2019 05:31 PM

HP Recommended

Thanks for your reply.  I have since realized I had this printer (5055) confused with my home printer which I had just put in a new refill.  Because of that I did not check the level of black ink.  When the clouds cleared in my head I checked and then realized the weird printing was because the ink was very low. 

 

I have to say I've never seen that kind of printing when the ink is low.  

 

And, the next day when I used the printer it was fine.  I've ordered a new refill and will install it when this happens again. 

 

Thanks again for your reply. 

Was this reply helpful? Yes No

‎06-12-2019 06:50 PM

HP Recommended

@AnnaCr

 

Keep me posted.

 

Have a great day!

CHeers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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