HP Envy 5540 All-in-one Error code 0XB83B94C8

[Thomas139]

Hello, I started printing off a 2 page document, and just as the second page started, the printer displayed the error message: 0XB83B94C8. I cannot find this error message online, does anyone know the meaning of this code, and what component could be defective?

Thanks.

[Betty0610 · Accepted solution]

@Thomas139

Welcome to the HP Support Community.

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!