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HP Envy All in One 5540
iOS

Hi there!

My HP Envy All in One Printer has suddenly stopped printing from my IPad.  I cannot print web pages, shipping labels (for online shop) - nothing at all.  Was fine a week ago and nothing has changed, the printer simply stopped responding to my IPad (IOS 10.1.1).  The printer still responds fine to my husband's IPad!  I have tried all the usual things - rebooting printer, router and IPad.  Nothing is making any difference.  I get no error message, just absolute silence!  Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Hi @Luray,

 

Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

I see that you're unable to print via AirPrint with your HP ENVY 5540 e-All-in-One Printer.  I would like to help you with this.

 

Let's try the steps listed in the support document by clicking here.

 

If the issue persists, here is a related post which has helped others: Click here

 

Let me know how it goes. I'll be happy to help you with your concern.

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

 

And I Hope you have a good day, Ahead.

 

Regards,

Jeet_Singh
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

 

Hi @Luray,

 

Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

I see that you're unable to print via AirPrint with your HP ENVY 5540 e-All-in-One Printer.  I would like to help you with this.

 

Let's try the steps listed in the support document by clicking here.

 

If the issue persists, here is a related post which has helped others: Click here

 

Let me know how it goes. I'll be happy to help you with your concern.

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

 

And I Hope you have a good day, Ahead.

 

Regards,

Jeet_Singh
I am an HP Employee

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