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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Envy 5643 error messages "out of Paper"

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1 REPLY 1
10-04-2022 07:21 AM
@SkyWalker_007
Welcome to the HP support community.
I understand that you are getting out of paper error, I am glad to assist you.
Reset the printer
- Reset the printer to recover from printer errors or failures.
- If your printer has a rechargeable battery, remove it.
- With the printer turned on, disconnect the power cord from the printer.
- Unplug the power cord from the power source.
- Wait 60 seconds.
- Reconnect the power cord to a wall outlet and to the printer.
- NOTE: HP recommends plugging the printer directly into a wall outlet.
- Turn on the printer to complete the reset.
Check the paper, and then reload it
- Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue.
- Remove any paper from the paper tray.
- Remove any severely bent, wrinkled, or torn paper found in the stack.
- Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers.
- Make sure the paper stack is even on all sides.
- Load the stack of paper into the paper tray.
- Close or push in the paper tray.
- Select the correct paper size on the printer control panel or in the printer software.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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