• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
macOS 12.0 Monterey

Even after I load paper and try to print something form Mac or windows dosnt matter it says its out of paper

1 REPLY 1
HP Recommended

@SkyWalker_007

 

Welcome to the HP support community.

 

I understand that you are getting out of paper error, I am glad to assist you.

Reset the printer

  • Reset the printer to recover from printer errors or failures.
  • If your printer has a rechargeable battery, remove it.
  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.
  • NOTE: HP recommends plugging the printer directly into a wall outlet.
  • Turn on the printer to complete the reset.

Check the paper, and then reload it

  • Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue.
  • Remove any paper from the paper tray.
  • Remove any severely bent, wrinkled, or torn paper found in the stack.
  • Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers.
  • Make sure the paper stack is even on all sides.
  • Load the stack of paper into the paper tray.
  • Examples of loading paper
  • Close or push in the paper tray.
  • Select the correct paper size on the printer control panel or in the printer software.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.