HP Envy 6000 doesn't notify of empty ink cartridridges

[tuck1234]

We recently purchased an HP Envy 6000 printer, and both the color and black cartridges have run out of ink without notifying us, nor stopping printing.  Both times, we were printing rather larger dossiers, and ended up having to reprint a high volume of pages because the ink had ran out with no notification. 😞  

Is this normal for this printer? 

[Jay_G24]

Hi @,tuck1234,

I'd like to help!

This could happen if the notification is disabled, you can enable the printer notifications .

Follow these steps to enable or disable from the Device Settings tab:

1. Open the Devices and Printers folder, right-click the HP UPD, and then select Properties.

2. Click the Device Settings tab.

3. In the Installable Options section, set Printer Status Notification to either Enable or Disable.

4. Click OK.

   Figure : Enable or disable Printer Status Notifications

   

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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