HP Envy 6000 -error 30

[Mitchn]

I've been led to believe that updating the driver will fix this problem. But my warranty has expired and HP's so-called Smart system won't help. Any advice on where or how to grab/update the driver?

[Anand_Andy]

Hi @Mitchn,

Welcome to the HP Support Community

I understand you are getting an error message on your HP ENVY 6000 All-in-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• When was the last time the printer was working fine?
• Could you please share a picture of the error message?

While you respond to that, Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

Click here to download and install the latest printer firmware from your product

Click here to know different methods of updating printer firmware.

If the issue persists, then please follow the steps mentioned in this document: HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!