HP Envy 6234 won´t print magenta color

[hromana]

Hi everyone,

I just bought a HP Envy 6234 but for some reasons it won't print properly in color mode as it does not print the magenta.

I did try to re install the printer, its drivers, clean the heads of the printer and it just wónt print correctly. 

Any suggestions of what I shall do to solve this issue?

Thanks!

[Betty0610]

@hromana

Welcome to the HP Support Community.

Does this happen while copying too?

Use an automated tool to align the ink cartridges.

1. On the printer control panel, touch the Setupicon.

2. Swipe up on the display, touch Tools, and then touch Align Cartridges.

   The printer prints an alignment page.

After aligning the ink cartridges, try to print.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/1731...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!