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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎08-15-2023 06:38 AM

HP Recommended
Product: HP ENVY 6420e All-in-One Printer

Printer is not working. When I plug it in the printer gets on automatically with a constant white light and no wifi light. It does not do anything. I have tried to restore it from fabric and it is impossible. Basically the printer is a big rock just paper clip.

Please help!

Category:
1 REPLY 1

‎08-17-2023 01:52 PM

HP Recommended

@lefanzizou 

 

Welcome to the HP support community.

 

I understand that the wifi light is blinking, I am glad to assist you.

Are you getting any error messages?

 

Meanwhile:-

Perform a power reset , Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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