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‎12-08-2020 09:21 AM - edited ‎12-08-2020 10:16 AM

HP Recommended
Product: Envy 6455
Operating System: Microsoft Windows 10 (64-bit)

I moved our printer from an apartment to house and was trying to reset the network settings for the new Wifi network and did a factory reset.  After than, the printer started flashing E0 repeatedly.  I tried unplugging the printer, removing the cartridges, plugging it back in and it still shows the E0 error even before I put the cartridges in.  I cannot connect until I clear this error.  Any suggestions?

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15 people had the same question
1 REPLY 1

‎12-18-2020 12:21 PM

HP Recommended

@BeMax56

 

Welcome to the HP Support Community.

 

Try changing the ink cartridges as mentioned in this document: https://support.hp.com/in-en/document/c06570371

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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