HP Envy 6455 printing blank pages

[shelley246248]

The printer responds that something has been sent, but the page is blank.  I have cleaned the cartridges and aligned them and received a good copy.  I have placed something to copy and that worked.  I have uninstalled and re-installed the printer.  The ink levels are fine.  It worked twice and now it just spits blanks.  What else can I do?

[KrazyToad · Accepted solution]

@shelley246248

Welcome to HP Support Community

I would like to help

Please ensure your Mac and Printer have the latest updates

Printer Firmware: https://support.hp.com/us-en/document/ish_1776648-1643972-16

Next Remove and Re-add the printer using Airprint. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print

Let me know how it goes😊

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