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‎05-13-2023 02:23 PM - last edited on ‎05-15-2023 07:58 AM by Retired

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer

My HP Envy 7155 All-in-one printer is having issues since I received my new HP ENVY 17.3 inch Laptop PC
Product number: 6M7N3AV in March. I opened a ticket but support techs were unable to find a fix and closed it. I'm trying again in hopes there is resolution since then. 
.

Case Number 5102110442 – Closed

Product Description:  HP ENVY Photo 7155 All-in-One Printer
Product Number: Z3M52A
Serial Number:  [Personal Information Removed]
Case Subject:  My new HP ENVY 17.3 inch Laptop PC,Product number: 6M7N3AV Serial # : [Personal Information Removed]arrived last Friday. It came with Windows 11. Since it arrived I have tried and been unsuccessful multiple times are attempting fixes to my HP Envy Photo 7155 printer which will not print cyan (or other colors properly)
Category:
1 REPLY 1

‎05-16-2023 12:16 AM

HP Recommended

Hi @marpel113,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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