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HP Envy 7640 printer
Mac OS X 10.11 El Capitan

No idea who i'm asking this to but here goes.

I have a HP Envy 7640 printer. I used the blue tooth to print from my phone, Desktop and laptop. As do others that come in my office. I moved locations. Both the printer and laptop.  I have a hard time getting the blue tooth to talk to the computer to talk to the desk top. I read some tips. i have no idea what happen..but it started to print. This morning nothing. I reset my Mac. All the printers listed are gone.  Under System  preferences/Printer and Scanners  I clicked plus to added P Envy 7640 printer. Doesn't show as a choice. I can't find it in my library and I can't find in my apps. I trying to download it from the HP website. Doesn't seem to be working just spins. So now I have no printer listed on my desktop so I can't even solve the problem of the Bluetooth connection ...god what happened in the old days when you could just call someone and they could just help you walk through now I have to type something that half of which I don't even know what I'm talking about

1 REPLY 1
HP Recommended

Hi @dsinla81

Welcome to the HP Support Community. I understand you are trying to connect the printer to your mac. I'd be happy to assist you.

  • Do you have a wireless router?
  • We can connect the printer and the MAC wirelessly.

If you do not have access to a wireless router, the printer and the MAC can be connected via Wifi-Direct

Refer to this document for more info.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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