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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Envy 7640 printer bluetooth / download Hp to mac problems

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04-02-2020 02:36 PM
No idea who i'm asking this to but here goes.
I have a HP Envy 7640 printer. I used the blue tooth to print from my phone, Desktop and laptop. As do others that come in my office. I moved locations. Both the printer and laptop. I have a hard time getting the blue tooth to talk to the computer to talk to the desk top. I read some tips. i have no idea what happen..but it started to print. This morning nothing. I reset my Mac. All the printers listed are gone. Under System preferences/Printer and Scanners I clicked plus to added P Envy 7640 printer. Doesn't show as a choice. I can't find it in my library and I can't find in my apps. I trying to download it from the HP website. Doesn't seem to be working just spins. So now I have no printer listed on my desktop so I can't even solve the problem of the Bluetooth connection ...god what happened in the old days when you could just call someone and they could just help you walk through now I have to type something that half of which I don't even know what I'm talking about
04-07-2020 08:10 AM
Hi @dsinla81
Welcome to the HP Support Community. I understand you are trying to connect the printer to your mac. I'd be happy to assist you.
- Do you have a wireless router?
- We can connect the printer and the MAC wirelessly.
If you do not have access to a wireless router, the printer and the MAC can be connected via Wifi-Direct
Refer to this document for more info.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee