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- HP Envy Photo 7130 - bypassing ‘use set up ink cartridges’ d...

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09-08-2019
03:53 PM
- last edited on
09-08-2019
06:27 PM
by
Jacky-D
Hi all, I wonder if you can help me. I bought an ex demo HP Envy Photo 7130 and was given new HP 303 ink cartridges as the ‘set-up’ cartridges had been lost. Now I find I can’t use the new cartridges only the set up ones when first setting up the printer. How can I bypass this ‘error message’ and use the new 303 ink cartridges instead? I’ve tried unplugging the printer when on; waiting 2 mins/pressing the on button to drain residual power, then powering back on - but that didn’t work/reset or get rid of the ‘use set up cartridges’ message. Help!!!!
09-11-2019 04:15 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
12-14-2019 05:03 AM
I'd be happy to help.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Keep me posted.
Asmita
I am an HP Employee