HP Envy Photo 7855 with error code 6201922A with the power button displayed lights flashing

[barb428117]

I was in the middle of a print job and then this happened and I have no idea what to do about it.  This printer has been working fine for over 4 months.  

[Riddle_Decipher]

@barb428117 Lets start with power reset as per HP standards, here's how we recommend doing it:

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
  • NOTE: 
  • HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

If the issue persists, please upgrade the printer firmware:

click here for different ways of getting this done using a computer among others.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

[MGH6717]

I've reset the printer twice but get the same result -- it prints a couple of pages, then stops and shows the blinking lights and 6201922A error code. What's next?

[KrazyToad]

@MGH6717

If you have already performed these steps and the issue persists, we could try a Semi Full Reset

Please check your Inbox for instructions

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.