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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-18-2021 02:57 PM

HP Recommended
Product: HP Envy Photo 7858
Operating System: Microsoft Windows 10 (64-bit)

My printer is stuck on the loading screen, showing he HP logo and one dot filled in.  Unplugging the printer, and other cords, for several minutes and plugging it back in has not changed anything.  From reviewing other posts, I believe I may need instructions to try a full reset of the printer.  Thanks

Category:
6 people had the same question
1 REPLY 1

‎09-21-2021 11:00 AM

HP Recommended

@Simmonspdx

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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