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‎07-24-2021 08:57 AM - last edited on ‎07-24-2021 09:09 AM by Retired

HP Recommended
Product: HP Envy 5055
Operating System: macOS 11.0 Big Sur

My HP Envy 5055 is displaying the error code 0XB3B53C50. The lights on the display are blinking. I have to unplug the printer to shut it down. After a couple of minutes, I plug in the printer back in and start it up. It starts up normally and the display is normal. After a few minutes the error code comes back. I am not trying to print when this occurs. The printer is connected to my wireless home network.

 

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18 people had the same question
2 REPLIES 2

‎07-25-2021 06:50 PM

HP Recommended

Mine is behaving the same way. Error code is 0XB3B53840, it was 0XB3DD4A2B the first time but I unplugged it and after plugging back in it worked for a few mins before throwing the second error. Codes seem random, but same issue.

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‎07-27-2021 03:24 PM

HP Recommended

We have very same problem with our HP Envy 5055 printer that has started recently after the last firmware upgrade applied for printer. The current firmware version shown for printer is: VERBASPP1N003.2102B.00.

 

This is very annoying problem as the printer starts blinking (both the screen as well as power button) exactly after 15 minutes of starting the printer and the screen shows random error code every time and only way to recover the printer from this point onwards is to unplug the power cable and plug it again and let the printer initialize. 

 

Please fix this issue ASAP as the device is completely not usable due to this problem.

1 person found this reply helpful
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