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‎01-16-2021 10:21 AM

HP Recommended
Operating System: macOS 10.15 Catalina

hi, i have a problem with the setup cartridges. 

The cartridges not working. 

 

How can I bypass the message " use setup cartridges the came with your printer" ? 

I access to support menù, but I don't know to do.

 

Thanks for help.

 

Stefano 

2 people had the same question
2 REPLIES 2

‎01-19-2021 09:56 AM

HP Recommended

@Stedona

 


Welcome to HP Support Community


I would like to help

 

We could try changing some settings in the Support Menu

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎01-20-2021 02:06 AM

HP Recommended

@KrazyToad

 

Hi KrazyToad

 

thanks for you replay, but I don't have any message in inbox.

Can you check ?

 

Thank you

Stefano

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