HP Evny 6400 PCL-3 error

[Kcsdk]

I reset my laptop due to other windows update issyes. Now when I select to print a document, the drop-down has HP ENVY 6400 PCL-3 but it says Error - Document waiting. There is nowhere to cancel the job or remove this printer. It is not listed under Devices and Printers however is listed under Device Manager. 

 

[Repairatrooper]

Try purging the print spooler

1. Click the Windows + R keys
2. In Run type: services.msc
3. It will open a window look for Print Spooler, right click and select Stop.
4. Access the C: \ Windows \ System32 \ Spool \ Printers folder and delete all files.
5. Right-click Print Spooler again and select Start.

[Kcsdk · Accepted solution]

I ended up reseting my laptop and reinstalled Windows. I readded the HP ENVY 6400 printer and the my smart printing app. These installed correctly; however, now I am continiously getting a popup to add the HP ENVY 6400 printer, I select to add and says connection failed. But it is already installed and working so why I am getting several popups to add it every minute?!