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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP INK TANK 315 keeps on loading out (multiple) paper when p...

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02-02-2021 05:44 AM
When I print a document, the printer just keeps on loading out the paper then shows "Out of Paper" status on my PC. The power light also blinks with beeping sounds. I tried checking for jammed paper inside but there's none.
02-10-2021 06:53 AM
@REED14, Welcome to the HP Support Community!
I understand you are not able to print due to this error. To assist you better,
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Let us try these steps to resolve this issue:
Perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper
Make sure the papers are properly placed in the input tray. Refer to - Loading Paper, Envelopes, Cards
Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.
Check the print settings on the app you are using to print.
Make sure the right paper type and paper size are selected.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee