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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 (64-bit)

We have a Laserjet 2035 having streaking on output a week after changing the toner cartridge. And how would you perform cleaning test on a LJ 2035?

2 REPLIES 2
HP Recommended

More likely a bad toner cartridge than a printer issue. Remove the cartridge and examine the drum and tap the cartridge lightly while holding the cartridge over a piece of white  paper. If you get toner on the page you likely have a leaking cartridge. If the drum has toner smears on it then that is another sign of a bad cartridge.

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HP Recommended

This is the second I've installed a new toner cartridge with same results. So I don't think it is a bad HP toner cartridge. 

We're going to get a new printer. 

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