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HP LaserJet M110we Printer

Error message print out says it is not connected to the internet but also shows it is connected the wifi and give accurate IP address

1 REPLY 1
HP Recommended

Hi @workingwprinter,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

When you encounter a situation where your HP LaserJet M110we suddenly stops printing and the red exclamation mark is flashing, it's typically an indication that there's an issue that needs to be addressed. Here are some steps you can take to troubleshoot the problem.

 

  • Restart the Printer: Sometimes, a simple restart can resolve connectivity issues. Turn off the printer, wait for a few seconds, and then turn it back on.
  • Check Wi-Fi Connection: Even if the printer shows that it is connected to Wi-Fi and has an IP address, there may be an issue with the connection. Make sure that the Wi-Fi network is functioning properly and that the printer is connected to the correct network.
  • Reconnect to Wi-Fi: If you suspect a Wi-Fi issue, you can try reconnecting the printer to your Wi-Fi network. This can usually be done through the printer's control panel or web interface.
  • Check Network Settings: Verify that the printer's network settings, including the IP address, subnet mask, gateway, and DNS servers, are configured correctly. You can usually access these settings through the printer's control panel or web interface.
  • Update Firmware: Ensure that your printer's firmware is up to date. HP often releases firmware updates to address bugs and improve performance.
  • Reset Network Settings: If all else fails, you can try resetting the printer's network settings to their factory defaults. This will erase any network configurations you've set up, so be sure to have your network information handy before doing this.

 

By following these steps, you should be able to diagnose and resolve the connectivity issue with your HP LaserJet M110we printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.